Sales assistant – bilingual

Sales / Los Angeles, California
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Sunshine Group is looking for a Sales Assistant who feels at home in English & Spanish!

 

We are an international company focused on giving people across the globe an opportunity to start and successfully run their own eCommerce businesses with no hassle or overpayments. Owing to our white glove service, cutting-edge software development and the elaborate worldwide marketing strategy, we have worked our way from a small digital agency to one of the world’s leading providers of best eCommerce solutions. Starting in 2010, Sunshine Group now has its employees located in 20+ countries, and our branches are registered in such vibrant places as London, UK; Dubai, UAE; Irvine, USA.

 

As a Sales Assistant at Sunshine Group, you become our face to the customer and a true expert in eCommerce solutions offered by the company. You move the brand forward by delivering an unmatched customer experience in English and Spanish. 

 

Responsibilities:

  • Manage all the incoming questions and requests from prospective customers (mostly by Skype, email and Intercom)
  • Guide customers on the options and opportunities of running a successful online business
  • Provide them with the best possible offer to fit their needs. This includes selling our software, ready online stores and additional services
  • Deliver an outstanding customer experience that improves loyalty and strengthens the brand
  • Stay current with the industry’s latest technologies and trends as well as the brand’s constantly growing eCommerce solutions list
  • Meet or exceed key performance goals, including sales and customer satisfaction
  • Collaborate with the team to stay up-to-date and increase your productivity
  • Participating in team meetings along with taking part in any kind of training provided by management

 

Qualifications:

  • Excellent interpersonal, written and oral communication skills (English & Spanish)
  • Higher education diploma
  • Minimum 2 years experience in sales
  • Call center or customer service experience preferred, but not necessary
  • Good knowledge of sales and closing techniques
  • Ability to work independently and collaboratively, to take initiative and responsibility
  • Strong problem solving ability
  • Organizational skills and attention to detail
  • Ability to prioritize tasks
  • High printing speed
  • Readiness to work full-time (40 hours per week) onsite at Sunshine Group office in Irvine, California

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local law.

In addition are the following employee benefits: 

  • Profit sharing in addition to your base salary: the more you sell, the more you earn
  • Flexible working time (including the option of remote work once a week)
  • Company-paid vacations, holidays, parental leaves and sick time
  • Comfortable office and personal worksite equipped according to your preferences
  • Friendly and assistive colleagues, informal working climate